Recent Server Downtime.
A response to our users regarding our recent downtime.
Our service provider has made a few mistakes with our server configuration, causing our servers to become unavailable for short periods of time. With this in mind, we’re trying our best to keep everything running as smooth as possible and ensure that there is no more downtime.
We’re always on call, 24/7, and we’re ready to fix any server outages that may be caused from our service provider. We have also set in place systems to mitigate these types of issues and hopefully prevent them from happening in the future.
We have succeeded in keeping our Version 1 server uptime to 99.9%, and we are very hopeful that we will achieve the same with our Version 2. Keep in mind that Version 2 is a brand new system with a brand new set of servers which all need to be fine tuned to work flawlessly.
Thank you for being patient with us, we truly appreciate your support.